Your Privacy Matters — Read Our Full Policy
Privacy Policy — How sce444 Handles Your Data
This Privacy Policy explains what personal information sce444 collects from players in Bangladesh, why we collect it, how it is used and protected, and what rights you have over your own data. We are committed to handling your information with care, transparency, and respect.
Last Updated: 1 January 20261. Introduction & Scope
1.1 Policy Updates
sce444 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically. Continued use of the platform after any amendment constitutes your acceptance of the updated policy.
1.2 Third-Party Services
The sce444 platform integrates with third-party game providers (including Pragmatic Play, Evolution Gaming, Spribe, Microgaming, NetEnt, and Ezugi) and payment service providers (including bKash, Nagad, Rocket, and Upay). This Privacy Policy covers only data processed directly by sce444. We encourage you to review the privacy policies of any third-party services you interact with through our platform, as their data practices are governed by their own policies.
2. Information We Collect
sce444 collects personal information from you in three primary ways: information you provide directly, information collected automatically through your use of the platform, and information received from third-party partners where applicable.
2.1 Information You Provide Directly
When you register an account, make a deposit, request a withdrawal, or contact our support team, you may provide us with:
- Full name and date of birth;
- Mobile phone number and mobile financial service (MFS) account details (bKash, Nagad, Rocket, or Upay);
- National Identity Card (NID) number or passport details, where required for identity verification;
- City and district of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi);
- Username and password (password is stored in encrypted form only);
- Communications you send us, including support requests and dispute submissions.
2.2 Information Collected Automatically
When you access the sce444 platform, certain technical information is collected automatically, including:
- IP address and approximate geographic location;
- Device type, operating system, and browser version;
- Session timestamps, pages visited, and in-platform navigation patterns;
- Game history, betting activity, and transaction logs;
- Cookies and similar tracking technologies (see Section 7 for our Cookie Policy).
2.3 Information from Third Parties
In limited circumstances, sce444 may receive information about you from third-party sources, including payment processors confirming transaction status, identity verification services used to authenticate your NID or passport, and fraud prevention partners who flag potentially suspicious account activity. We use such information solely for the purposes described in this Privacy Policy and do not sell it to unrelated third parties.
| Data Type | Primary Purpose |
|---|---|
| Name & Date of Birth | Age verification (21+) & account identity |
| MFS Account Details | Deposit & withdrawal processing |
| NID / Passport | KYC compliance & fraud prevention |
| IP Address & Device Info | Security monitoring & fraud detection |
| Betting & Game History | Account management & responsible gaming |
| Cookies | Session management & platform analytics |
3. How We Use Your Information
3.1 Account Management & Service Delivery
The primary purpose for which sce444 processes your personal data is to create and manage your account, verify your identity and age (21+ requirement), process deposits and withdrawals through your registered MFS provider, and provide you with access to casino games and sports betting markets on the platform.
3.2 Security & Fraud Prevention
sce444 uses your technical and transactional data to monitor for suspicious activity, detect unauthorised account access, identify potential fraud or money laundering, and ensure that the platform remains a fair and safe environment for all users. This includes automated review of betting patterns and login activity. Where suspicious activity is detected, your account may be suspended pending manual review.
3.3 Responsible Gaming Monitoring
sce444 is committed to responsible gaming. Your gaming activity data — including session duration, frequency of play, and deposit patterns — may be reviewed to identify signs of problem gambling behaviour. Where such patterns are identified, sce444 may contact you with responsible gaming information or impose voluntary or mandatory limits on your account in accordance with our Responsible Gaming Policy.
3.4 Customer Support
When you contact our support team at [email protected], we retain a record of your communications to assist in resolving your query and to improve our service quality. Support records are kept for a reasonable period and are accessible only by authorised sce444 support staff.
3.5 Marketing & Promotions
With your consent, sce444 may use your contact information to send you promotional communications about new games, seasonal bonuses (such as Eid promotions, Pohela Boishakh offers, or BPL cricket specials), and platform updates. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Please note that withdrawal of marketing consent does not affect the processing of your data for account management or security purposes.
Our Privacy Commitments
Six core principles that guide how sce444 manages and protects your personal information.
SSL Encryption on All Data
Every data transmission between your device and the sce444 platform is protected using industry-standard SSL (Secure Socket Layer) encryption. This means that your personal details, payment information, and login credentials are always transmitted over a secure, encrypted channel.
No Sale of Personal Data
sce444 does not sell, rent, or trade your personal information to unrelated third parties for their own marketing or commercial purposes. Your data is shared only with service partners who are essential to the operation of the platform (such as payment processors and game providers) under strict data-sharing agreements.
Secure Data Storage
Personal data collected by sce444 is stored on secured servers with access controls limiting exposure to authorised personnel only. Passwords are hashed and never stored in plain text. Payment details such as bKash and Nagad account numbers are stored in encrypted format and are used solely for transaction processing.
Minimal Data Retention
sce444 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal, regulatory, or accounting obligations. When your account is closed and any mandatory retention period has elapsed, your personal data will be securely deleted or anonymised.
Access & Correction Rights
You have the right to request a copy of the personal data sce444 holds about you, and to request correction of any inaccurate information. To exercise these rights, contact our support team at [email protected] with your registered username and a description of your request. We aim to respond to all data access requests within 14 business days.
Responsible Gaming Privacy
Information collected for responsible gaming purposes — including self-exclusion records and deposit limit settings — is treated with the highest level of confidentiality. This data is never used for marketing profiling and is accessible only by sce444's responsible gaming compliance team.
4. Data Sharing & Third Parties
4.1 Payment Service Providers
To process your deposits and withdrawals, sce444 shares relevant transaction information with your nominated mobile financial service provider (bKash, Nagad, Rocket, or Upay). This data is limited to what is strictly required to complete the transaction and is governed by the respective provider's own privacy terms.
4.2 Game Technology Providers
Third-party game studios (Pragmatic Play, Evolution Gaming, Spribe, Microgaming, NetEnt, Ezugi) may receive anonymised session and game-result data for the purpose of game performance monitoring, regulatory compliance, and fair-play certification. These providers do not receive your personal identity information unless strictly required for dispute resolution purposes.
4.3 Legal & Regulatory Disclosure
sce444 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised parties where required to do so by applicable law, or where we reasonably believe disclosure is necessary to prevent fraud, protect the safety of our users, or fulfil a legal obligation. We will notify affected users of such disclosures where we are legally permitted to do so.
4.4 Business Transfers
In the event that sce444 undergoes a merger, acquisition, restructuring, or sale of assets, personal data held about users may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will notify affected users via the email or contact information registered on their account and will ensure that the acquiring entity is bound by privacy obligations at least as protective as those set out in this policy.
5. Cookies & Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files placed on your device when you visit the sce444 platform. They allow the platform to remember your preferences, maintain your logged-in session, and collect anonymised analytics data to help us improve the user experience. sce444 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until manually deleted).
5.2 Types of Cookies Used
- Essential Cookies: Required for core platform functionality including login session management and payment flow security. These cannot be disabled without impairing platform use.
- Analytics Cookies: Used to collect anonymised data on how users interact with the platform, which pages are most visited, and how navigation flows work. This data is used to improve platform performance.
- Preference Cookies: Remember your platform preferences such as language settings and display options to provide a more personalised experience on return visits.
5.3 Managing Cookies
You may control or delete cookies through your browser's settings at any time. Please note that disabling essential cookies will affect your ability to log in and use core features of the sce444 platform. Disabling analytics or preference cookies will not affect platform functionality but may result in a less personalised experience.
6. Your Rights & How to Exercise Them
Right of Access
You have the right to request a copy of the personal data sce444 holds about you. Requests should be submitted in writing to [email protected], referencing your registered username. We will respond within 14 business days and may require identity verification before releasing data.
Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please contact [email protected] with details of the specific information you believe is incorrect and the correct version. We will action valid correction requests within 10 business days.
Right of Erasure
You may request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purposes for which it was collected. Note that some data must be retained for legal, regulatory, or anti-fraud compliance reasons and cannot be deleted on request alone. sce444 will inform you of any such limitations when responding to your erasure request.
Right to Withdraw Consent
Where sce444 processes your data based on your consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of data processing that took place prior to the withdrawal, nor does it affect processing carried out on other legal bases such as contractual necessity or fraud prevention.
Explore sce444 With Confidence
Now that you understand how we protect your privacy, feel free to browse our games, check the FAQ, or login to manage your account and privacy settings.
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